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Cart Upsell

🧭 Introduction​

The Cart Upsell feature helps you promote complementary or higher-value products directly on a Cart page. By offering relevant items, you can encourage customers to upgrade or add additional products to their purchase — increasing both engagement and sales.

For example, if a customer is viewing a pair of beanie, you can display upsell products like a sunglasses, belt, or cap to complete their look and inspire them to purchase matching accessories.

💡 Scenario​

Imagine a customer browsing your store and viewing beanie. Just below the main product, an upsell section appears, recommending complementary products such as a sunglasses, belt, and cap. The customer can view product details, adjust quantities if allowed, and even enjoy a discount for bundled purchases. This smart recommendation system helps increase your store’s average order value while offering a personalized shopping experience.

⚙️ Configuration Steps​

Follow these steps to configure your cart Upsell section:

  • Navigate to Upsells.
  • Click on Add New.

showing where to add a new upsell in the Product Upsell section

  • Click on Add.

showing Add button for creating a new Product Upsell section

  1. Go to the General tab
  2. Choose a Heading Style
  3. Enter a Title for the heading.
  4. Add a Subtitle (optional — you can remove it if not needed).
  5. Select a Theme
  6. Choose the Size
  7. Enable the option to Add a Link to the Products
  8. Set the Position
  9. Under Display Customer Conditions, set Exclude if Purchased — this ensures that if a customer has already purchased a product from the offer, it will not be shown again.
  10. Set a Condition to display the upsell when Product Categories in Cart include at least one product from the Accessories category.

showing targeting settings and product selection for Product Upsell configuration

  1. Navigate to the Offers tab
  2. Add Offer 1, then select a product.
  3. Enable Edit Quantity by User
  4. Set the Minimum and Maximum Quantity
  5. Add Offer 2, then select a product.
  6. Set the Quantity
  7. Add Offer 3, then select a product.
  8. Set the Discount Type to Percentage and enter a Discount Amount of 20%.
  9. Save your changes

showing Offers tab configuration with multiple upsell items and discount settings

✅ When a customer visits the Cart page, if their cart contains at least one product from the Accessories category, the upsell offers will automatically appear at the top of the cart.

🖼️ Preview​

Here’s an example of how your Cart Upsell section might look to customers:

Example preview of Cart Upsell section showing sunglasses with beanie, belt, and cap as upsell products